Active Listening - How To Communicate Better
Description:
We can all recall situations where we have utterly failed to listen to what someone else is saying. For various reasons, we are simply not taking in anything useful.
Contents
Legal Disclaimers & Notices ............................................................................ 2
Introduction ....................................................................................................... 4
Why It Is So Important To Actively Listen ....................................................... 6
Common Barriers to Active Listening .............................................................. 8
The Four Components of Active Listening ..................................................... 11
Improving Your Active Listening Skills ......................................................... 13
Reflective Listening ........................................................................................ 18
Conclusion ....................................................................................................... 22
